This process involved receiving money from insurance/patient as the account demands. In case of insurance, the A/R person needs to follow up with the insurance to find the status of the claim and get it paid.

In case of patient, the patient is sent bills (maximum of three, after 30days gap period). If still the patient does not pay then comes into play pre-collections and collections

While Other medical billing services concentrate on collection of “easy money:” the revenue attainable by utilizing only the initial billing process which only generates tremendous profit margins for the billing service and not the medical practice, our thorough follow up methods make sure that we are far ahead than our competitiors.

BVG is committed to following up on all outstanding claims, no matter the charge or reimbursement. We believe in continually following up with each insurance company until payment or processing is resolved. It is this attention to detail and commitment to our clients that provides an increased level of reimbursement and that sets us apart from our competitors.
Our follow-up methods include:

• Telephoning insurance companies regarding unpaid claims at 30 days for electronic claims and 45 days for paper claims
• Filing secondary and tertiary insurances
• Never balance billing a patient until unresolved insurance issues are completed
• Insurance Inquiries and Appeals to insurance companies for denied services that do not meet the National Correct Coding Policy that have been certified by CMS and approved by the AMA
• Telephone appeals requested on denied inquiries
• Creation of patient payment plans
• Continuous billing cycles for patients

While other billing services make only a few attempts to collect receivables, BVG will make every attempt to collect payment from insurances companies.